Reserved · Your kit
Your kit is reserved.
Nothing to pay today. Your hoodies, free tools and credit are held until launch night.
Your link lands in
By email, Sunday 15 November at 7:30 PM
Pop it in your calendar so your brain doesn’t have to hold it
VIP early access ticket
Your kit
Hoodies
Free gifts
You save
You pay on 15 Nov
Credit£20 per hoodie
Doors open15 Nov
Your linkEmail, 7:30 PM
Due today£0.00
What happens next
From here to your doorstep.
Today
Kit reservedYou are here
Your confirmation email is on its way, with your kit and credit.
Sat 14 Nov
Your reminder
A quick recap of your kit and credit, so launch night doesn’t sneak up on you.
Sun 15 Nov
Your 1-click link landsHead start
By email. Tap it and your hoodies, sizes, free tools and credit are already in your cart. Pay in seconds.
Mon 16 Nov
Your order is dispatched
VIP orders get packed the very next day, before the public Black Friday rush.
That week
On your doorstep
Be quick on launch night, beat the crowds, and it lands the same week.
Questions
Now that you’re in
Do I pay anything now?
No. £0.00 today. You only pay when you open your 1-click link on 15 November, with your credit already applied.
Can I change my sizes or colours?
Yes. Your cart opens pre-filled on launch night, and you can swap anything before you pay.
What if it's the wrong size, or they don't love it?
Send it back whenever. There's no Christmas cut-off on returns or exchanges, so buying as a gift is zero risk.
What if I miss the 24-hour window?
At 7:30 PM on 16 November, unclaimed reservations go back on general sale and the credit ends. You can still buy, but pre-orders may apply and Christmas delivery isn't guaranteed.
I haven't had my confirmation
Check your promotions or spam folder first. Still nothing? Email [SUPPORT EMAIL] and we'll sort it.
Can I add another hoodie on the night?
Yes, add it from your cart. [CONFIRM: does the £20 credit apply to hoodies added on the night, up to 3?]